How to Approve SendSites as a Trusted App in Salesforce
By Declan · Updated May 2026
Authorize SendSites as a trusted connected app in Salesforce so your sales and catering team can connect to Amadeus Delphi.fdc through their own profiles.
Connecting SendSites to Amadeus Delphi.fdc through Salesforce requires a specific sequence across both platforms. Your Sales & Catering Corporate Administrator runs the full procedure once, and the rest of your team can then connect their own profiles without further admin intervention.
You must complete these steps in order. The Salesforce permission granted in step 2 is temporary and is removed at the end of the procedure.
Log into Salesforce as the support user
Sign in to Salesforce as your Sales & Catering Corporate Administrator. Go to Setup → Manage Users → Users. Find the System Administrator account in the list and click Login next to it to temporarily act as that user.
Grant the temporary connected app permission
While logged in as the support user, go to Setup → Manage Users → Profiles and open the Sales & Catering Corporate Administrator profile.
Scroll to System Permissions, click Edit, and check Approved Uninstalled Connected Apps. Save and confirm.
This permission is intentionally temporary. You will remove it in step 7.
Log out of the support user session
Exit the support user view to return to your standard administrator session in Salesforce.
Connect Delphi.fdc from SendSites
Log into SendSites and go to Settings → My Profile. Scroll to the Integrations section and click Connect your Delphi.fdc Account.
When the Salesforce authentication window opens, choose your username, review the requested data access, and click Allow. Your account will then show as connected.
Install SendSites in Salesforce
Log back into Salesforce as the System Administrator. Go to Setup → Manage Apps → Connected Apps OAuth Usage.
Find SendSites Production in the list, click Install, and confirm the installation.
Pre-authorize the SendSites app
On the SendSites app page, click Edit Policies. Change Permitted Users to Admin approved users are pre-authorized, then save.
Assign profiles and remove the temporary permission
Scroll to Manage Profiles in the app policy settings and check the boxes for every Sales & Catering profile that should be able to connect. Click Save.
Then go back to Manage Users → Profiles, edit the Sales & Catering Corporate Administrator profile, and uncheck Approved Uninstalled Connected Apps to remove the temporary privilege you granted in step 2.
Any profile you check here can connect their own SendSites account to Delphi.fdc without administrator involvement.
Confirming the connection
Once the full loop is complete, SendSites is registered as a trusted connected app in Salesforce and your pre-authorized Sales & Catering users can connect their individual profiles to Amadeus Delphi.fdc from Settings → My Profile in SendSites. You should not need to repeat the administrator steps unless you add new profiles later.
If the SendSites app doesn’t appear under Connected Apps OAuth Usage after step 4, or your users still see authorization errors when connecting, contact support with your Salesforce org ID.
Did this solve your problem?
Still need help? Email support — 30-minute acknowledgment.
Get in Touch