2024: A Year of Growth, Innovation, and Connection for SendSites

As we wrap up 2024, we’re reflecting on a year that has been full of exciting milestones, new partnerships, and continued growth for SendSites. From expanding our customer base to launching innovative features, this year has been all about strengthening our product and the relationships that make it thrive.

Top 5 Highlights from a Remarkable Year:

1. New Features

This year saw the launch of Live Sections, a feature designed to streamline proposal creation by enabling dynamic, editable sections. This development is paving the way for deeper integrations to feed live content from CRMs and CMS systems, streamlining workflows and improving ROI for destination management organization partners. We’re on the brink of exciting advancements in this area – stay tuned for more in Q1 2025.

We also leaned into integration, emphasizing our partnerships with platforms like Amadeus Sales and Catering and Simpleview. These integrations make SendSites even more powerful for our users, ensuring a seamless process from RFP to final proposal delivery.

2. Strengthened Partnerships & Integrations

2024 was a year of collaboration, and our partnerships flourished further. We deepened our relationship with Amadeus Delphi (Watch for coming announcement of Amadeus Marketplace) and celebrated successful integrations with Simpleview. These partnerships have helped streamline the proposal process for hotel sales teams and destination marketers globally.

Simpleview, recently acquired by Granicus, continues to be a key partner in enhancing destination marketing and management solutions. With over 1,000 premier destinations using their tools, this relationship is instrumental in helping our clients drive economic growth and win bids for conventions and events.

3. Expanding Our Global Client Base and Industries

From iconic luxury resorts to boutique hotels, cruise lines, destination marketing organizations, and event venues, we welcomed a diverse range of new clients in 2024. Our growing portfolio reflects the trust leading properties and organizations place in SendSites to elevate their sales proposals and streamline their workflows.

Notable additions include:

Luxury Resorts and Hotels:

Viceroy at Ombria Algarve
Barnsley Resort
Sundance Mountain Resort
The Inn at Rancho Santa Fe
Rancho Bernardo Inn
Brush Creek Ranch
Eden Roc Cap Cana
Nômade Tulum

Cruise Lines:

Windstar Cruises
Norwegian, Oceania Cruises & Regent Seven Seas Cruises®

Destination Marketing Organizations (DMOs):

Andalucía
Visit Chattanooga
Visit Abu Dhabi

Convention Centers and Event Venues:

Fredericton Convention Centre
Kualoa Ranch (where Jurassic Park was filmed)
Purgatory Resort
Children's Museum of Phoenix
Snowbird

4. Enhancing the SendSites Experience

Client feedback has been invaluable in shaping our continuous improvements. This year, we focused on refining the user experience by:

Enhancing the appearance and usability of proposal templates.
Expanding our training resources and best practice guides.
Offering personalized in-person training sessions at properties like St. Julien Hotel, The Broadmoor, and The Preserve Resort & Spa.

These enhancements ensure that every user can maximize their SendSites experience.

5. Our Incredible Team

At the heart of SendSites' success is our dedicated team. Spanning across regions, our talented group worked tirelessly to deliver exceptional service, develop new features, and foster meaningful client relationships.

This year, our team:

Collaborated closely with clients to ensure seamless onboarding.
Drove innovation by listening to customer needs and turning them into actionable updates.
Maintained a customer-first approach, ensuring our users felt supported and empowered.

Looking Ahead to 2025

As we turn the page to 2025, we’re excited to continue innovating and supporting the hospitality industry. Our focus remains on providing fast, easy, and smart solutions that elevate sales proposals and empower hotel teams.

Thank you to all our partners, clients, and supporters for making 2024 an unforgettable year. Here’s to even greater success in 2025!