Customer Spotlight: Barnsley Resort – Elevating Luxury Resort Sales with SendSites
In the world of luxury resort sales, first impressions matter. That’s why Barnsley Resort’s Director of Sales, Andy Ippensen, made it a priority to find the right proposal platform for his team. When Tom McNeill, National Sales Manager, joined Barnsley, he immediately recognized the opportunity to bring in a tool he had trusted at while at The Greenbrier - SendSites. Working together, Andy and Tom implemented SendSites to create visually compelling, customized proposals that wow clients and drive bookings.
From The Greenbrier to Barnsley Resort: A Sales Essential
Tom first discovered the power of SendSites while working at The Greenbrier, where he saw firsthand how the platform helped elevate sales proposals, streamline communication, and speed up the response time to potential clients. When he moved to Barnsley Resort, he quickly noticed that there was no proposal platform in place. Recognizing the importance of a strong sales tool, Andy Ippensen led the charge in bringing on SendSites, with Tom reinforcing its value based on his past experience.
A Platform That Tells the Story Best
For luxury resorts like Barnsley, it’s all about crafting an experience. With flexible design options, quick customization, and an intuitive interface, SendSites allows Andy, Tom, and their team to showcase the resort’s unique offerings in a way that no other platform can.
“Once you use SendSites, you can’t live without it. There’s nothing else like it. It’s fast, easy, and tells our story better than any other platform. The flexibility allows us to tailor proposals exactly to what the client is looking for without spending hours formatting.
And the customer support? Outstanding. Kate and the team made onboarding a breeze.”
Tom McNeill, National Sales Manager, Barnsley Resort

Why Sales Pros Stick with SendSites
- Speed & Efficiency: Create and send personalized proposals in minutes.
- Flexibility: Customize every detail to match the client’s needs and showcase a resort’s unique offerings.
- Unmatched Support: A seamless onboarding experience with dedicated customer support to ensure success.
Thanks to Andy’s leadership and Tom’s firsthand experience, Barnsley Resort now has a powerful tool that enhances their sales process. Whether selling a historic icon like The Greenbrier or a luxurious retreat like Barnsley Resort, the ability to deliver beautiful, engaging, and effective proposals in record time makes SendSites an essential part of the sales process.
At SendSites, we’re proud to be a trusted partner for hospitality sales professionals like Andy and Tom. Their story reinforces what we hear time and again: once you use SendSites, you’ll never want to go back.
Want to see how SendSites can transform your proposals? Let’s talk!






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