Empowering Swiss Precision: How SendSites Transformed Proposal Creation Across Switzerland
When Switzerland Convention & Incentive Bureau (SCIB) set out to improve how proposals were created and shared across the country, they didn’t go it alone. True to the spirit of Swiss collaboration, SCIB brought together six of the country’s most respected convention bureaus and venues - spanning Zürich to Davos - to find a modern, efficient, and elevated solution.
What they found was SendSites.
The Challenge: Disconnected Processes, Dated Deliverables
Despite representing some of Europe’s most iconic destinations - Montreux, Davos, Basel, Zürich, St. Gallen, and Lausanne - each bureau faced a common challenge: their sales proposals were manually assembled in Word or PowerPoint, then converted into large PDF files. These files were cumbersome to update, difficult to personalize, and lacked any meaningful tracking. For teams responsible for selling world-class cities, venues, and experiences, the tools weren’t living up to the brand.
The goal was clear: streamline the process, remove friction, and create something more aligned with the prestige of Switzerland’s destinations.
The Solution: Elegant, Customizable, Trackable
Each of the six bureaus adopted SendSites independently but all quickly realized the same thing: they now had the ability to create faster, more elegant proposals that reflected the sophistication of their destinations.
Instead of cobbled-together PDFs, they were sending sleek, personalized proposal links. Teams could track who opened them, what sections were viewed, and adjust content in real time all while maintaining full control over visuals, language, and partner highlights.
“SendSites allows us to customize the proposal to fit each customer’s needs, showcasing our partners, the convention locations, and further highlights of our region in the best possible way.”
— Chiara Rossi, Head of St.Gallen Convention Bureau
Results: Faster Turnaround, Better Insights, Elevated Presentation
With support from Simpleview and SendSites, each bureau received dedicated training to ensure a smooth onboarding process. From building custom templates to structuring content libraries, the teams were quickly up and running - confident in their ability to create elevated, on-brand proposals without delays or technical hurdles.
“What do I love most about SendSites? Faster proposals.”
— Vanessa Reis, Head of Convention Bureau, Zürich Tourism
A Seamless Onboarding, Powered by Partnership
Across all six destinations, the benefits were immediate:
- Faster response time for client inquiries
- Greater personalization for each proposal
- Deeper analytics, showing what mattered most to recipients
- Real-time editing, even after a proposal was sent
- Brand-forward presentation that matched the high standards of Switzerland’s destinations
“You can easily adapt texts and images, even if the proposal link has already been sent out. Based on the number of clicks, it’s possible to determine which topics are particularly relevant for recipients.”
— Johanna Miethke, Sales Manager, Basel Convention Bureau
A Platform That Matches the Experience
From Montreux’s lakeside elegance to Davos’ alpine allure, each destination had a story to tell and SendSites gave them a platform worthy of their brand. For these forward-thinking bureaus, the shift to SendSites was more than a process improvement. It was a move toward smarter, faster, more visually impactful sales with no compromise on quality.
"With SendSites, the speed and ease of creating and customizing proposals feels limitless. For us, it opens up endless possibilities for client-facing documents."
— Dagmar Weber, Head of Davos Congress, Destination Davos Klosters
Partner Testimonials
“The SendSites product is gorgeous... but it's the SendSites team who really makes the experience stand apart. You could wait in a phone tree and get assigned a support ticket number, or you could have a personal rapport with someone who really values your business. I know which one I invest in year after year... Thank you SendSites!”
Sam Torgerson
Global Director, Group Sales Highgate + Viceroy Global Sales
”We chose SendSites because of unlimited templates and flexibility, especially a dual branded template. [Competitor] was terrible with customer service and swore we could do a dual template and come to find out we couldn’t. Also seeing a competitor already using and loving your product and saying his clients rave about it."
Crystal Boisvert
Vice President of Sales and Event Management Marc & Rose Hospitality
“Absolutely LOVE Send Sites and the entire team. They are unbelievably prompt and professional. Working with them is always so easy and they make our company look so good with the quality of their product.”
Madelyn Campbell
Wedding Sales Manager Winter Park Resort
“SendSites allows us to quickly customize a unique and high-quality proposal for our clients, giving them exactly what they need.
Jim Tolbert
Corporate Direct of Sales The Stein Collection
Ready to learn more?
Schedule a 20-minute demo to learn more about how SendSites can help your team be more productive and create winning event proposals.