Sales communications or a persistent buyer experience?
Last reviewed: October 2026
UpMail is built around the sales communication: the emails, proposals and follow-ups a hotel seller sends. SendSites is built around the place those communications lead: a live experience the buyer explores.
Both are built specifically for hospitality sales, and both help sellers move faster, stay on brand and understand buyer engagement.
UpMail starts with the communication. SendSites starts with the experience the communication leads to.
UpMail improves the quality, consistency and tracking of hotel sales emails and related communications across the sales lifecycle.
SendSites gives the seller a live digital destination to curate with content, data and buyer-specific information as the opportunity develops.
| SendSites | UpMail | |
|---|---|---|
| Primary job | Help hospitality sellers compete for and win business | Improve hotel sales communications |
| Core object | Persistent buyer-facing sales experience | Outbound communication / email and related proposal content |
| Built for | Hotels, resorts, destinations, cruise lines and venues | Hotel sales teams |
| Seller workflow | Curate and evolve a buyer resource | Create and send branded sales communications |
| Content reuse | Modular content assembled into experiences | Templates and content used across communications |
| Delivery | Live experience can be shared through multiple channels | Sent from the seller's own email account |
| Engagement | Which sections a buyer read and for how long, with real-time notifications | Email opens and content clicks |
Hotel sellers spend much of their day in email, and UpMail’s product reflects that. It works beside the inbox, with add-ons for Outlook and Gmail and emails sent from the seller’s own account. Its templates extend from prospecting through proposals to event servicing and e-signature. For teams trying to improve productivity and brand consistency in those communications, that focus is valuable.
SendSites separates the delivery channel from the buyer experience. A seller might share a link by email, text, LinkedIn or WhatsApp. The communication gets the buyer there. The SendSite is where the buyer explores.
Because a SendSite is a live page, the seller can keep updating it as the conversation develops, and the buyer always returns to the same link. The same content supports an RFP response, a sales presentation or a follow-up, for hotels and resorts and also for destination organizations, cruise lines and venues.
SendSites is a hospitality sales experience platform that helps hotels, resorts, destinations and other hospitality organizations turn sales data, brand content and seller expertise into compelling buyer experiences. More than 2,000 sales professionals at hotels, resorts, destination organizations, cruise lines and venues use it.
Yes. Both platforms are designed specifically around hospitality sales rather than being generic sales software.
No. UpMail's capabilities extend beyond basic email into proposals and other hotel sales communications. Its product heritage and workflow remain strongly communication-centered.
Yes. Email is one way to share a SendSite, but the buyer-facing experience is independent of the delivery channel. The same live resource can be shared through other channels as appropriate.
Yes. The seller can continue updating the live experience as the sales conversation evolves.
UpMail helps sellers create and manage better sales communications. SendSites gives sellers a persistent experience they can keep curating throughout the sales conversation.
← All comparisons Last reviewed: October 2026
Explore how hotel sales teams use SendSites to create buyer experiences that continue beyond the initial email.