# SendSites vs. Cendyn Proposals

> A fast RFP response or an evolving sales experience?

Last reviewed: October 2026  
Source: https://sendsites.com/compare/cendyn-proposals

Cendyn Proposals (formerly Cendyn eProposal) is built to answer hotel RFPs quickly. SendSites is built for the whole sales conversation around the opportunity.

Both turn sales and catering data and property content into a polished digital response for a group buyer. The difference is what happens around the proposal.

## The short answer

**Cendyn Proposals starts with the RFP response. SendSites starts with the sales conversation.**

Cendyn Proposals is purpose-built for producing a professional hotel RFP response quickly from sales and catering data and property content.

SendSites uses the same content and hospitality data for a wider set of buyer-facing experiences before, during and after the formal proposal.

|  | SendSites | Cendyn Proposals |
| --- | --- | --- |
| Primary job | Help hospitality sellers compete for and win business | Help hotels respond to RFPs quickly |
| Core object | Evolving buyer-facing sales experience | Digital proposal / RFP response |
| Built for | Hotels, resorts, destinations, cruise lines and venues | Hotels and hotel sales teams |
| Structured S&C data | Part of the buyer experience | Feeds the proposal response |
| Reusable content | Templates, modular sections, imagery and sales content | Property content used to build proposals |
| After sending | Experience can continue evolving | Designed primarily around the proposal-response workflow |
| Broader sales use cases | Core to the product model | Proposal is the center of the product |

## The proposal as a response, or as part of a conversation

Cendyn Proposals grew around one hotel-sales moment: the inbound RFP. The seller pulls booking data from the sales and catering system, combines it with property content and sends a branded proposal. If the goal is a faster, more consistent RFP response, that focus is a strength.

SendSites treats the formal proposal as one moment in a longer process. The same content supports an initial response, a detailed proposal, a sales presentation and the follow-up after a conversation, and the experience keeps changing after it is shared. A templated SendSite can go out in under five minutes.

## Who each platform serves

Cendyn describes Proposals as a solution for hoteliers and hotel sales teams, within a wider Cendyn suite of sales CRM, group-sales intelligence and catering menus.

SendSites is used by hotels and resorts and also by destination organizations, cruise lines and venues. Its native integrations reflect that range: Amadeus Delphi, Simpleview and Seaware. Engagement tracking shows which sections a buyer read and for how long.

> Our proposals finally match the caliber of the experience we deliver. Planners notice. It wins us business.
>
> Cristina Dalal, Sales Manager, Wythe Hotel

Customers include The Broadmoor, The Greenbrier, Omni Hotels and Viceroy Hotels & Resorts.

## Which approach fits your team?

### Cendyn Proposals may be a better fit when:

- Your primary requirement is fast, consistent hotel RFP response.
- You want a focused proposal product rather than a broader buyer-experience platform.
- You already use other Cendyn products, or your brand has standardized on Cendyn.

### SendSites may be a better fit when:

- The proposal is only one of several buyer-facing experiences your sellers create.
- You want the buyer-facing experience to stay useful and editable as the opportunity evolves.
- You sell for a destination, a cruise line or a venue as well as, or instead of, a hotel.

## Common questions

### What is SendSites?

SendSites is a hospitality sales experience platform that helps hotels, resorts, destinations and other hospitality organizations turn sales data, brand content and seller expertise into compelling buyer experiences. More than 2,000 sales professionals at hotels, resorts, destination organizations, cruise lines and venues use it.

### Are SendSites and Cendyn Proposals both hotel proposal tools?

Both can create digital hotel proposals, but that description is narrower than SendSites' intended role. Cendyn Proposals is explicitly centered on the RFP-response workflow. SendSites treats proposals as one use case within a broader hospitality sales experience.

### Does Cendyn Proposals integrate with hotel sales and catering systems?

Yes. Cendyn promotes integrations with hotel sales and catering platforms. Specific supported systems and current integration depth should be verified for your environment.

### Does SendSites integrate with sales and catering data?

Yes. SendSites integrates natively with Amadeus Delphi for hotels, and with Simpleview and Seaware for destination and cruise sales. Structured opportunity data flows into the buyer experience, which makes it faster to create and more relevant to the opportunity.

### Which is better for RFP response?

That depends on the job you want the system to do. Cendyn Proposals is purpose-built around rapid RFP response. SendSites also supports RFP responses, with a templated response ready in under five minutes, and is designed for a broader set of sales interactions around the opportunity.

### What's the biggest difference?

**Cendyn Proposals optimizes the RFP response. SendSites optimizes the evolving buyer-facing sales conversation.**